For purposes of the following policies, the term “Program” means a Moose Ridge Farm clinic, workshop, camp, event or class.

Enrollment in Moose Ridge Farm Programs is intentionally limited to small groups. Each registration reserves a space that may otherwise have been offered to another participant or family.

Please review this policy carefully before registering.

Participant or Family Cancellations

Cancellation requests must be submitted in writing by email.

60 or more days before the first day of the Program:
Payments will be refunded, less a $50 administrative fee.

30–59 days before the first day of the Program:
A refund of 50% of the amount paid will be issued.

Fewer than 30 days before the first day of the Program:
Payments are nonrefundable.

When a cancellation is made fewer than 30 days before the Program begins, Moose Ridge Farm may issue a refund if the participant’s space is successfully filled from a waiting list. Any refund issued under these circumstances will be reduced by a $50 administrative fee.

Transfers to Another Program

Requests to transfer a registration to another available Moose Ridge Farm Program may be made at least 30 days before the original Program start date.

Transfers are subject to availability and are not guaranteed.

Registration payments may not be transferred to another individual or family without prior approval from Moose Ridge Farm.

Illness, Injury & Missed Days

Refunds, credits, or prorated tuition are not provided for individual days missed because of illness, injury, family plans, transportation difficulties, homesickness, late arrival, early departure, or other personal circumstances.

Please do not attend or send a participant who is ill, has a fever, is vomiting, has diarrhea, or may have a contagious condition.

In the case of a documented serious illness or injury that prevents participation in the entire Program, Moose Ridge Farm may, at its discretion, offer a transfer or partial credit when scheduling and available space allow.

Weather & Farm Conditions

Many Moose Ridge Farm Programs take place outdoors and will generally continue during light rain and other typical weather conditions.

Activities may be modified, moved to sheltered areas, rescheduled when feasible, or otherwise adjusted because of heat, rain, air quality, footing, animal needs, or other farm or weather conditions.

If a Program must close for part of a day or for a single day because of severe weather, unsafe conditions, a power outage, or another circumstance beyond our reasonable control, refunds are not guaranteed. When reasonably possible, Moose Ridge Farm may offer a make-up activity or alternative arrangement.

Cancellation by Moose Ridge Farm

Moose Ridge Farm reserves the right to cancel a Program because of insufficient enrollment, instructor illness, unsafe conditions, an emergency, or another circumstance that prevents the Program from operating safely or appropriately.

If Moose Ridge Farm cancels an entire Program, participants may choose one of the following:

• Transfer to another available Moose Ridge Farm Program;

• Receive a credit toward a future Moose Ridge Farm Program; or

• Receive a full refund of the Program tuition paid.

Moose Ridge Farm is not responsible for additional expenses incurred by participants or their families, including travel, lodging, childcare, clothing, equipment, or supplies.

Participant Safety & Conduct

The safety and welfare of participants, staff, visitors, and animals are important to Moose Ridge Farm.

Moose Ridge Farm may dismiss a participant whose behavior creates a safety concern, repeatedly disrupts the group, harms or threatens animals or property, or otherwise prevents staff from safely operating the Program.

Whenever reasonably possible, staff will communicate with the participant and, when applicable, the participant’s parent or legal guardian before dismissal.

Refunds are not provided when a participant is dismissed because of unsafe or seriously disruptive behavior.

Agreement to Program Policies

By completing registration and submitting payment, the participant—or the participant’s parent or legal guardian when applicable—confirms that they have read, understood, and agreed to the applicable Program Cancellation & Refund Policy.

Questions regarding Program cancellations may be directed to Alexandra Mackenzie Doan at 207-322-8958.

Horse-related activities involve inherent risks.

WARNING: Under Maine law, an equine professional has limited liability for an injury or death resulting from the inherent risks of equine activities.

Participants are responsible for following staff instructions, observing posted safety rules, using appropriate judgment, and participating within the limits of their own ability and experience.

Courses, articles, videos, demonstrations, products, training materials, and other resources provided by Moose Ridge Farm are intended for educational and general recreational purposes.

They are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease, injury, or health condition.

When appropriate, consult a qualified healthcare professional before beginning or changing an exercise, movement, fitness, or wellness practice.

Participation in Moose Ridge Farm educational content does not create a physician-patient, therapist-client, or other healthcare relationship.

Stop any activity that causes pain, dizziness, significant distress, or other concerning symptoms and seek appropriate professional care when needed.

Animal-training information provided through this website, courses, demonstrations, videos, articles, or other materials is educational in nature.

Animals vary in temperament, training history, physical condition, behavior, environment, and response to handling. Users are responsible for evaluating whether an activity or training technique is appropriate for themselves and their animals and for seeking appropriate professional assistance when necessary.

No particular training, behavioral, competitive, or performance result is guaranteed.

Courses, memberships, recordings, downloads, and other digital materials are intended only for the purchaser’s personal use.

Login credentials, recordings, downloads, course materials, written materials, videos, and other resources may not be shared, copied, resold, published, distributed, or otherwise made available to others without prior written permission from Moose Ridge Farm.

Access periods, payment schedules, renewal terms, cancellation terms, prerequisites, and other applicable conditions will be stated on the relevant sales or registration page.

Completion of educational materials or courses does not guarantee certification, professional licensing, employment, clients, income, competitive results, or any particular health, behavioral, or training outcome unless expressly stated in writing.

Courses, memberships, downloads, recordings, and other digital offerings are sold as final purchases unless otherwise stated at the time of purchase.

Because access to digital content may be provided immediately, Moose Ridge Farm does not offer refunds, returns, exchanges, or credits after purchase except where required by applicable law.

Please review course descriptions, access periods, technical requirements, pricing, prerequisites, and eligibility information before completing a purchase.

Failure to participate in or complete a course, download available materials, or use available access does not qualify a purchase for a refund.

If a purchase is duplicated, processed incorrectly, or cannot be accessed because of a verified technical problem on our side, please contact us through the Contact Form. We will review the issue and, where appropriate, correct the charge or restore access.

For subscriptions or memberships, cancellation stops future renewals but does not refund charges that have already been processed. Unless otherwise stated at the time of purchase, access will continue until the end of the current paid billing period.

Unless otherwise stated, this website and its text, branding, logos, graphics, photographs, videos, audio, course materials, training materials, downloads, and other content are owned by or licensed to Moose Ridge Farm and are protected by applicable intellectual-property laws.

You may view website content and make reasonable personal, noncommercial use of materials you have lawfully purchased or accessed.

Unless Moose Ridge Farm has provided prior written permission, you may not reproduce, republish, distribute, modify, sell, license, publicly display, teach from, commercially exploit, or create derivative works from Moose Ridge Farm content.

Moose Ridge Farm respects the intellectual-property rights of others.

If you believe material appearing on this website infringes your copyright or has been used without authorization, please submit the Contact Form and identify your message as a “Copyright / Takedown Request.”

Please include:

• Your name and contact information;

• Identification of the copyrighted or protected work;

• The exact location of the disputed material;

• An explanation of why you believe the use is unauthorized;

• Confirmation that the information in your report is accurate; and

• Confirmation that you are the rights owner or are authorized to act on the owner’s behalf.

Moose Ridge Farm may request additional information before taking action.

Moose Ridge Farm may collect information that you voluntarily provide, including your name, email address, account information, order details, shipping address, form submissions, and course or Program enrollment information.

We may also receive technical and usage information through Squarespace, cookies, analytics services, payment providers, and other tools used to operate the website.

We may use this information to:

• Provide requested services;

• Process purchases and registrations;

• Communicate with you;

• Operate and improve the website;

• Maintain security; and

• Meet applicable legal obligations.

Moose Ridge Farm does not sell personal information for money.

Information may be shared with service providers when reasonably necessary to operate the website, process transactions, provide services, or fulfill your requests.

Please contact us through the Contact Form with privacy-related questions or requests.

This website and its service providers may use cookies and similar technologies for essential website functions, security, shopping-cart and checkout features, preferences, analytics, and marketing where enabled.

You may manage available choices through our cookie banner and/or your browser settings.

Disabling certain cookies or technologies may affect how portions of the website function.

When you subscribe to the Moose Ridge Farm mailing list, you may receive newsletters, educational content, announcements, farm updates, and promotional messages.

You may unsubscribe from marketing emails at any time by using the Unsubscribe link included at the bottom of marketing emails.

Unsubscribing from marketing messages will not prevent Moose Ridge Farm from sending necessary transactional communications, including purchase receipts, registration confirmations, account notices, course-access information, or service updates.

You may also contact us through the Contact Form for assistance with an opt-out request.

Some links on this website may be affiliate links. This means Moose Ridge Farm or its Owner(s) may receive a commission or other benefit when you make a purchase through one of these links, at no additional cost to you.

We aim to share products, services, tools, and resources that we believe may be relevant or useful to our community.

An affiliate relationship does not constitute a guarantee of a particular product, service, experience, or result. You are responsible for determining whether a product or service is appropriate for your individual needs.

This website may contain links to third-party websites and may use services provided by Squarespace, payment processors, shipping companies, email providers, social-media platforms, and other businesses.

Moose Ridge Farm does not control third-party websites and is not responsible for their content, availability, security, policies, or privacy practices.

Your use of third-party websites or services may be governed by their own terms and privacy policies.

Moose Ridge Farm is committed to improving the accessibility and usability of our website for people with disabilities.

Because technologies, devices, and individual accessibility needs vary, we welcome feedback.

If you experience difficulty accessing a page, course, document, video, product, or website feature, please contact us through the Contact Form and describe the material or assistance you need.

We will make reasonable efforts to provide access or an appropriate alternative.

We welcome respectful questions, comments, reviews, and discussions that support learning and community connection.

When participating in Moose Ridge Farm website or online community features, you agree to communicate respectfully and not engage in harassment, discrimination, threats, bullying, spam, impersonation, unlawful activity, or infringement of another person’s rights.

Please do not post confidential information, sensitive personal information, private health information, or identifying information about another person without their permission.

Community discussions are educational and do not provide medical advice, diagnosis, treatment, or emergency support.

You retain ownership of content you submit. By voluntarily submitting content for display on Moose Ridge Farm website or community features, you give Moose Ridge Farm permission to display and use that content as reasonably necessary to operate and promote the applicable community or website feature.

Do not submit material that you do not own or have permission to share.

Moose Ridge Farm may review, edit, restrict, or remove submissions and may suspend participation when these guidelines are violated.

Moose Ridge Farm is not responsible for opinions or information posted by community members.

To report concerning content, please use the Contact Form.

To the fullest extent permitted by applicable law, Moose Ridge Farm and its owners, instructors, employees, and contractors will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, this website, its educational content, services, or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

Users and participants remain responsible for exercising appropriate judgment and determining whether a product, service, Program, training method, educational resource, or activity is suitable for them.

These Terms & Legal Policies are governed by the laws of the State of Maine, United States, without regard to conflict-of-law principles, except where applicable consumer or other laws require otherwise.

Any dispute that cannot be resolved informally will be handled by a court of competent jurisdiction in Maine, to the extent permitted by applicable law.

Moose Ridge Farm may revise these Terms & Legal Policies periodically.

Changes will be posted on this page with an updated revision date. Continued use of the website after revised terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

Last Updated: August 28, 2026

Questions regarding these terms, privacy, accessibility, purchases, Program cancellations or refunds, copyright concerns, or other website policies may be submitted through our Contact Form.

Questions specifically related to Moose Ridge Farm Program registrations or cancellations may also be directed to:

Alexandra Mackenzie Doan
207-322-8958